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Shipping Policy

Shipping Policy

 

Thank you for your interest in MagdalenaAlex. We really hope you like your items. Please remember that all our designs are made to order so it may take up to 7 working days to be dispatched. We only ship on business days. Your order will be shipped via Standard Shipping.

 

Please make sure that the shipping address you send us is correct as we are unable to redirect orders once they are on their way. Please include your telephone number in the form in case the courier needs to contact you. 

See below the shipping fees:

Domestic - Bulgaria

Free Shipping for orders above 150Euros. 

We use local shipping agencies like Econt and Speedy. There is a flat rate of 4Euros per shipping. This is an average price for home and courier office delivery. 

Orders are generally received within 5-7 business days in Bulgaria,

 

Europe

Free Shipping for orders above 200Euros. 

The flat shipping rate for Europe is 15Euros. 

Orders are generally received within 7-12 business days from the ship date in the rest of Europe.

Shipping Status

You will receive an email informing you that the order has shipped with an expected date and a tracking number. 

Return Policy

No worries if you don't like your design. We are happy to exchange any full price, unworn, unwashed merchandise within 10 days of receipt of your online order.  The buyer is responsible for any return shipping costs.

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